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Support
Knowledge base
Installation
Problems with Document Editor after upgrading to RapidAuthor 11
Cortona3D RapidAuthor hardware requirements
UAC and Cortona3D software
Installing RapidAuthor without Internet access
Problems running RapidAuthor tools after installing updates for Windows 10
RapidAuthor Installation Issues: Clean everything
Error message: <file name> – Ordinal not found. The ordinal <number> could not be located in the dynamic link library mfc90u.dll
Licensing
Add the License Server to server list on client computer
Floating license activation using license file
License transfer
Node–locked license activation using license file
Node–locked license activation using activation key
Floating license activation using activation key
Floating license – check the ports in use
Two different versions of one tool on the same License Server
License Server is not running, "failed to reread licenses" error message
"License is invalid. License has expired." error message when launching a tool after product activation
Data Import
Exporting Cortona3D Import Profile
Import Profile Protection
Add and start using custom Import Profile
Levels Of Details – Custom Import Profile
Textured CAD import
Automatic DPL–table mapping from CAD during Import
How to export log file from the RapidGenerator
Representations, low level of details after import
Managing Projects
Back up Cortona3D RapidAuthor projects
How to transfer projects between working spaces?
Export Cortona3D project as VMP
Restoring Custom Projects lost from a Demo Working Space after RapidAuthor Re-Install
Authoring
Cortona3D products documentation
Working with large assemblies: best practices
Loading big assemblies into one project: limitations
Adding custom Object Gallery element
Open project created in one RapidAuthor tool in another tool (Open As)
RapidManual/RapidLearning: make the "refresh" procedure quicker
RapidManual/RapidLearning: scale an object
RapidManual/RapidLearning: implement Warning and Caution messages
RapidManual/RapidLearning: rotate an object with arrow
RapidManual/RapidLearning: add Screw Motion
RapidManual/RapidLearning: invert animations
RapidManual/RapidLearning: export a part of Procedure
RapidManual: make 2D images visible in DITA publications
RapidWorkInstruction: refresh parts list in the Document
RapidCatalog: create URL links in DPL table to point to other projects
2D authoring: capture raster image
2D authoring: launch 2D Editor from RapidAuthor
2D authoring: improve the quality of 2D images
2D authoring: preview CGM thumbnails in Windows Explorer
Imrpoving 3D PDF quality
Improving 3D performance
Animations are not displayed on Virtual Machines
Publishing
Placing Cortona3D Solo library on a web server
Running HTML5 publication on a local web server
Customize PDF Templates
PDF publishing custom settings / template
PDF and 3D PDF publishing in RapidAuthor
RapidAuthor Publication Structure
Batch publishing – publish multiple projects at once
Publishing RapidAuthor projects (HTML)
Viewing Publications
Viewing Publications
Offline viewing of RapidAuthor plugin-free publications
Adobe Acrobat Reader - recommended settings for 3D PDF
Cortona3D Viewer for iOS: content upload instructions
Cortona3D Viewer for iOS: supported file types
Cortona3D Viewer for iOS: supported VRML nodes
Cortona3D Viewer for iOS: text is invisible in 3D procedures
Using Cortona3D Viewer (IE plug-in)
Stereo 3D with Cortona3D Viewer
How to insert Cortona3D Viewer into Power point presentation
Installing Cortona Viewers and configuring your browser settings for these plug-ins
Cortona3D Viewer supports VRML 2.0
Why user cannot change installation path of Cortona3D Viewer?
Cortona3D Viewer problems – Internet Explorer security settings
Cortona3D Viewer doesn't render big 3D scenes in any 32–bit supported internet browser
Problems with navigation in Cortona3D viewers
Google Chrome ends support of NPAPI plugins.
Viewer fails to start – error messages