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RapidAuthor x64 requires both x32 and x64 Java installed

64-bit version of Cortona3D RapidAuthor requires both versions of Java to be installed: x32 and x64.

During installation of Cortona3D RapidAuthor user is prompted with Prerequisites options window, which provides information about required elements that are not present on current machine. If there were no Java installed this window would have shown two options of Java installation and would have opened two internet browser windows: one with Java x32, another with x32 and x64 Java download pages. If there is one Java installation request – it means only one version of Java is installed and different version is required.

In order to check if there is Java x64 installed:

  • launch CMD
    • click Start
    • type CMD
    • tap Enter key
  • type in "java -version"
  • tap Enter key

Please note: in x64–version of Windows the default CMD is 64-bit.

In order to check if there is Java x32 installed:

  • launch CMD from "C:\Windows\SysWOW64\cmd.exe"
  • type in "java -version"
  • tap Enter key

Java x32 and x64 download page.